CANCELLATION POLICY

No cancellations may be made once your order has been placed. Once an order is placed, your purchase is processed and begins to be prepared. No cancellations on donations, membership dues, and event tickets as these are all tax deducible donations and are processed immediately.

RETURN POLICY

As items sold through Munagi are usually customized products or hand made items and are free of material defect at the time of shipping, there is no return or exchange on any item(s). Please inspect your items upon delivery, if for some reason we have missed a problem, please let us know within 3 days of receipt. After 3 days, no replacements will be given. If your return is approved and we are unable to replace your item we will issue a refund or credit. A replacement will always be first if it is possible. Colors can vary; please note that actual colors may vary slightly from images shown due to monitor and screen settings. Munagi is NOT responsible if you are not happy with the font, size (of clothing or decals), or color you chose. Personalized items are FINAL SALE. **SALE ITEMS/DISCOUNTED ITEMS 10% OFF OR GREATER AND PERSONALIZED ITEMS ARE NOT ELIGIBLE FOR A RETURN/REPLACEMENT. THESE ITEMS ARE FINAL SALE.

RETURNS

If, after inspection, you find an error or problem with your order please email us immediately at munagifund@gmail.com to review the return. If your return is approved please follow the following steps:

All returns must be received within 7 business days of the shipment delivery date. Returns and exchanges outside of this 7 day limit will not be eligible for a replacement. NO EXCEPTIONS.
All returns and exchanges must be in their original unwashed, unworn condition (no visible signs of wear - i.e. free of any stains, free of any odors, etc).
You are responsible for the shipping and handling of the returned item. Shipping and delivery costs are non-refundable. If you receive a refund (if a replacement is not available), the cost of shipping or delivery will be deducted from your refund.
We highly recommend you ship your return with a tracking number and shipping insurance. We are not responsible for any item(s) lost or damaged in the shipping process.
Once your package is received please allow up to 10 business days for return processing. When your return is processed you will receive an email notification.

DAMAGED MERCHANDISE

Please inspect your order immediately upon receipt. If you believe you have received merchandise from Munagi that is damaged or incorrect, please contact us at munagifund@gmail.com within 3 days of delivery receipt - NO EXCEPTIONS (a picture MUST be provided with proof of damage).